Customer Care

<div class="mui-zebra-module" id="J_9560078350" data-module-id="9560078350" data-rmc-id="9560078350" data-id="35621" data-name="lzdmod-lzdmod-lzd-contact-us-ask-question" data-version="5.0.15" data-cfg-id="undefined" data-spm="9560078350" style="margin: 0px; padding: 0px; color: rgb(153, 153, 153); font-family: system-ui, -apple-system, BlinkMacSystemFont, " helvetica="" neue",="" helvetica,="" sans-serif;="" font-size:="" 12px;="" font-style:="" normal;="" font-variant-ligatures:="" font-variant-caps:="" font-weight:="" 400;="" letter-spacing:="" orphans:="" 2;="" text-align:="" start;="" text-indent:="" 0px;="" text-transform:="" none;="" white-space:="" widows:="" word-spacing:="" -webkit-text-stroke-width:="" text-decoration-style:="" initial;="" text-decoration-color:="" initial;"=""><div class="lzdmod-lzd-contact-us-ask-question _container" data-mod-name="@ali/lzdmod-lzdmod-lzd-contact-us-ask-question/pc/index" style="margin: 0px; padding: 30px 0px 0px; background: rgb(241, 241, 241);"><div class="lzdmod-lzd-contact-us-ask-question _block" data-mod-name="@ali/lzdmod-lzdmod-lzd-contact-us-ask-question/pc/index" data-spm-anchor-id="a2a0e.11830351.9560078350.i0.6db84cf9vVhi3q" style="margin: 0px auto; padding: 20px 40px; max-width: 1200px; background: rgb(255, 255, 255); border-bottom: 20px solid transparent; box-sizing: border-box;"><h2 class="lzdmod-lzd-contact-us-ask-question _header-title" style="margin: 0px 0px 10px; padding: 0px; font-size: 20px; font-weight: 400; line-height: 2.4rem; color: rgb(48, 48, 48);">Hi, how can we help you?</h2><div class="lzdmod-lzd-contact-us-ask-question _items" style="margin: 5px 0px 26px; padding: 0px; -webkit-box-pack: justify; justify-content: space-between; display: flex;"><div class="lzdmod-lzd-contact-us-ask-question _item" style="margin: 0px; padding: 0px; background-color: rgb(255, 255, 255); box-shadow: rgb(241, 241, 241) 0px 3px 0px 0px; border: 1px solid rgb(146, 146, 146); cursor: pointer; width: calc((100% - 20px) / 3);"><a target="_blank" href="https://my.daraz.com.bd/customer/order/index/?scm=1003.4.icms-zebra-100049332-2901376.OTHER_5453482930_2550649" class="lzdmod-lzd-contact-us-ask-question _link-item" style="margin: 0px; padding: 15px 10px 15px 20px; color: rgb(0, 0, 0); text-decoration: none; -webkit-tap-highlight-color: transparent; background-color: transparent; display: block; word-break: break-word;"><div class="lzdmod-lzd-contact-us-ask-question _title" style="margin: 0px; padding: 0px; line-height: 28px; color: rgb(26, 156, 183); font-size: 15px; font-weight: 400; text-transform: uppercase;"><span>&nbsp;</span><span class="lzdmod-lzd-contact-us-ask-question _title-text" style="margin: 0px; padding: 0px;">I WANT TO KNOW WHERE MY ORDER IS</span></div><div class="lzdmod-lzd-contact-us-ask-question _content" style="margin: 8px 0px 0px; padding: 0px; color: rgb(96, 96, 96); font-weight: 400; line-height: 19px; font-size: 14px;">Get status updates about your order with our Tracking Tool</div></a></div><div class="lzdmod-lzd-contact-us-ask-question _item" style="margin: 0px 0px 0px 10px; padding: 0px; background-color: rgb(255, 255, 255); box-shadow: rgb(241, 241, 241) 0px 3px 0px 0px; border: 1px solid rgb(146, 146, 146); cursor: pointer; width: calc((100% - 20px) / 3);"><a target="_blank" href="https://my.daraz.com.bd/customer/order/index/?scm=1003.4.icms-zebra-100049332-2901376.OTHER_5453482931_2550649" class="lzdmod-lzd-contact-us-ask-question _link-item" style="margin: 0px; padding: 15px 10px 15px 20px; color: rgb(0, 0, 0); text-decoration: none; -webkit-tap-highlight-color: transparent; background-color: transparent; display: block; word-break: break-word;"><div class="lzdmod-lzd-contact-us-ask-question _title" style="margin: 0px; padding: 0px; line-height: 28px; color: rgb(26, 156, 183); font-size: 15px; font-weight: 400; text-transform: uppercase;"><span>&nbsp;</span><span class="lzdmod-lzd-contact-us-ask-question _title-text" style="margin: 0px; padding: 0px;">I WANT TO RETURN AN ITEM</span></div><div class="lzdmod-lzd-contact-us-ask-question _content" style="margin: 8px 0px 0px; padding: 0px; color: rgb(96, 96, 96); font-weight: 400; line-height: 19px; font-size: 14px;">Use our Online Return Form to start your return</div></a></div><div class="lzdmod-lzd-contact-us-ask-question _item" style="margin: 0px 0px 0px 10px; padding: 0px; background-color: rgb(255, 255, 255); box-shadow: rgb(241, 241, 241) 0px 3px 0px 0px; border: 1px solid rgb(146, 146, 146); cursor: pointer; width: calc((100% - 20px) / 3);"><a target="_blank" href="https://my.daraz.com.bd/customer/order/index/?scm=1003.4.icms-zebra-100049332-2901376.OTHER_5453482933_2550649" class="lzdmod-lzd-contact-us-ask-question _link-item" style="margin: 0px; padding: 15px 10px 15px 20px; color: rgb(0, 0, 0); text-decoration: none; -webkit-tap-highlight-color: transparent; background-color: transparent; display: block; word-break: break-word;"><div class="lzdmod-lzd-contact-us-ask-question _title" style="margin: 0px; padding: 0px; line-height: 28px; color: rgb(26, 156, 183); font-size: 15px; font-weight: 400; text-transform: uppercase;"><span>&nbsp;</span><span class="lzdmod-lzd-contact-us-ask-question _title-text" style="margin: 0px; padding: 0px;">I WANT TO CANCEL AN ORDER</span></div><div class="lzdmod-lzd-contact-us-ask-question _content" style="margin: 8px 0px 0px; padding: 0px; color: rgb(96, 96, 96); font-weight: 400; line-height: 19px; font-size: 14px;">Use our Online Cancellation Form to start your order cancellation</div></a></div></div><div class="lzdmod-lzd-contact-us-ask-question _support-links" style="margin: 0px; padding: 0px;"><p style="margin: 0px; padding: 0px;"><span style="margin: 0px; padding: 0px; color: rgb(32, 32, 32); background-color: rgb(255, 255, 255); font-size: 14px; font-family: Helvetica;">I have another question</span></p><p style="margin: 0px; padding: 0px;"><br></p><p style="margin: 0px; padding: 0px; text-align: left;"><a href="https://helpcenter.daraz.com.bd/" target="_self" style="margin: 0px; padding: 0px; color: rgb(0, 0, 0); text-decoration: none; -webkit-tap-highlight-color: transparent; background-color: transparent;"><span style="margin: 0px; padding: 0px; color: rgb(25, 156, 183); background-color: transparent; font-size: 14px; font-family: inherit;">SEARCH&nbsp;&nbsp;❯<span>&nbsp;</span></span></a>&nbsp;</p><p style="margin: 0px; padding: 0px;"><br></p><p style="margin: 0px; padding: 0px;"><a href="https://helpcenter.daraz.com.bd/" target="_self" style="margin: 0px; padding: 0px; color: rgb(0, 0, 0); text-decoration: none; -webkit-tap-highlight-color: transparent; background-color: transparent;"><span style="margin: 0px; padding: 0px; color: rgb(26, 156, 183); background-color: transparent; font-size: 14px; font-family: Helvetica;">BROWSE HELP CENTER&nbsp;&nbsp;❯<span>&nbsp;</span></span></a>&nbsp;</p><p style="margin: 0px; padding: 0px;"><br></p></div></div></div></div><div class="mui-zebra-module" id="J_5699454880" data-module-id="5699454880" data-rmc-id="5699454880" data-id="36008" data-name="lzdmod-lzd-contact-us-with-livechat-button" data-version="5.0.41" data-cfg-id="undefined" data-spm="5699454880" style="margin: 0px; padding: 0px; color: rgb(153, 153, 153); font-family: system-ui, -apple-system, BlinkMacSystemFont, " helvetica="" neue",="" helvetica,="" sans-serif;="" font-size:="" 12px;="" font-style:="" normal;="" font-variant-ligatures:="" font-variant-caps:="" font-weight:="" 400;="" letter-spacing:="" orphans:="" 2;="" text-align:="" start;="" text-indent:="" 0px;="" text-transform:="" none;="" white-space:="" widows:="" word-spacing:="" -webkit-text-stroke-width:="" text-decoration-style:="" initial;="" text-decoration-color:="" initial;"=""><div class="lzd-contact-us-with-livechat-button _container" data-mod-name="@ali/lzdmod-lzd-contact-us-with-livechat-button/pc/index" style="margin: 0px; padding: 20px 0px 0px; background: rgb(241, 241, 241);"><div class="lzd-contact-us-with-livechat-button _block" style="margin: 0px auto; padding: 0px; max-width: 1200px; box-sizing: border-box; word-break: break-word; background: rgb(255, 255, 255);"><h2 class="lzd-contact-us-with-livechat-button _header-title" style="margin: 0px 0px 10px; padding: 24px 40px 0px; font-size: 20px; font-weight: 400; color: rgb(48, 48, 48); line-height: 2.4rem;">Contact us</h2><div class="lzd-contact-us-with-livechat-button _image-wrapper" style="margin: 0px; padding: 20px 40px 30px; width: 360px; float: left; text-align: center; box-sizing: border-box;"><img src="https://laz-img-cdn.alicdn.com/images/ims-web/TB14DfzgUT1gK0jSZFhXXaAtVXa.png" alt="" style="margin: 0px; padding: 0px; display: inline-block; border: none; vertical-align: middle;"></div><div class="lzd-contact-us-with-livechat-button _content-wrapper" style="margin: 0px; padding: 0px; width: 840px; float: left;"><ul class="lzd-contact-us-with-livechat-button _content-list" style="margin: 0px; padding: 20px 40px 30px; list-style: none;"><li class="lzd-contact-us-with-livechat-button _content-item" style="margin: 0px; padding: 0px; list-style: none; font-size: 16px; line-height: 24px;"><p style="margin: 0px; padding: 0px;"><span style="margin: 0px; padding: 0px; color: rgb(85, 85, 85); background-color: rgb(255, 255, 255); font-size: 16px; font-family: " times="" new="" roman";"="">For order status inquiry, please click</span><span style="margin: 0px; padding: 0px; color: rgb(44, 130, 201); font-family: " times="" new="" roman";"=""><span>&nbsp;</span></span><a href="https://customrcare.golaghar.com" style="margin: 0px; padding: 0px; color: rgb(25, 156, 183); text-decoration: none; -webkit-tap-highlight-color: transparent; background-color: transparent;">here</a></p><p data-spm-anchor-id="a2a0e.11830351.5699454880.i0.6db84cf9vVhi3q" style="margin: 0px; padding: 0px; text-align: left;"><span style="margin: 0px; padding: 0px; color: rgb(85, 85, 85); background-color: rgb(255, 255, 255); font-size: 16px; font-family: " times="" new="" roman";"="">To cancel and return ordered items, please log-in with your account</span><span style="margin: 0px; padding: 0px; color: rgb(44, 130, 201); font-family: " times="" new="" roman";"=""><span>&nbsp;</span></span><span style="margin: 0px; padding: 0px; color: rgb(44, 130, 201); background-color: rgb(255, 255, 255); font-size: 16px; font-family: " times="" new="" roman";"="">here</span></p><p style="margin: 0px; padding: 0px; text-align: left;"><span style="margin: 0px; padding: 0px; color: rgb(85, 85, 85); background-color: rgb(255, 255, 255); font-size: 16px; font-family: " times="" new="" roman";"="">For other concerns, feel free to visit our Help Center Page<span>&nbsp;</span></span><a href="https://customrcare.golaghar.com" style="margin: 0px; padding: 0px; color: rgb(25, 156, 183); text-decoration: none; -webkit-tap-highlight-color: transparent; background-color: transparent;">here</a><a href="https://www.daraz.pk/products/lee-cooper-lc06696590-wrist-watch-for-men-original-british-brand-london-every-where-i119710116-s1273860317.html?spm=a2a0e.8553159.0.0.39281c686HXJv7&amp;mp=3" target="_self" style="margin: 0px; padding: 0px; color: rgb(25, 156, 183); text-decoration: none; -webkit-tap-highlight-color: transparent; background-color: transparent;"></a></p><p style="margin: 0px; padding: 0px;"><br></p><ul style="margin: 0px; padding: 0px; list-style: none;"><li style="margin: 0px; padding: 0px; list-style: none;"><span style="margin: 0px; padding: 0px; color: rgb(32, 32, 32); background-color: rgb(255, 255, 255); font-size: 16px; font-family: " times="" new="" roman";"="">Can't find the answer you are looking for? Contact us through</span><span style="margin: 0px; padding: 0px; color: rgb(85, 85, 85) !important; font-family: " times="" new="" roman";"=""><span>&nbsp;</span></span><span style="margin: 0px; padding: 0px; color: rgb(32, 32, 32); background-color: rgb(255, 255, 255); font-size: 16px; font-family: " times="" new="" roman";"="">LIVE CHAT</span><span style="margin: 0px; padding: 0px; color: rgb(85, 85, 85) !important; font-family: " times="" new="" roman";"=""><span>&nbsp;</span></span><span style="margin: 0px; padding: 0px; color: rgb(32, 32, 32); background-color: rgb(255, 255, 255); font-size: 16px; font-family: " times="" new="" roman";"="">and we will assist you.</span></li></ul></li><li class="lzd-contact-us-with-livechat-button _content-item -mt5" style="margin: 5px 0px 0px; padding: 0px; list-style: none; font-size: 16px; line-height: 24px;"><a class="contact-livechat" href="javascript:void(0);" style="margin: 0px; padding: 0px; color: rgb(25, 156, 183); text-decoration: none; -webkit-tap-highlight-color: transparent; background-color: transparent;"></a></li><li data-still-need-help="true" class="lzd-contact-us-with-livechat-button _content-item _need-help" style="margin: 0px; padding: 0px; list-style: none; font-size: 16px; line-height: 30px; font-family: " helvetica="" nueue";="" color:="" rgb(85,="" 85,="" 85)="" !important;"="">Still need help? Click<span>&nbsp;</span><a href="https://customrcare.golaghar.com" style="margin: 0px; padding: 0px; color: rgb(25, 156, 183); text-decoration: none; -webkit-tap-highlight-color: transparent; background-color: transparent;">here</a></li></ul></div></div></div></div>